Policies
Cancellation Policy
Clear timing helps us reserve china, staff, and table pieces for your celebration.
Deposits
A 25% deposit is required to secure your date, inventory, and planning window. The deposit amount appears in your package and booking summary.
Guest-initiated cancellations
A 25% deposit is required to secure your date. Cancellations made 90 or more days before the event are eligible for a refund of the deposit. Cancellations within 90 days of the event are non-refundable.
- 90 or more days before the event: the deposit is eligible for a refund.
- Fewer than 90 days before the event: the deposit is non-refundable.
Rescheduling
When inventory and calendar space allow, we prefer rescheduling over cancellation. Reschedule requests should be made before your package modification cutoff.
Charming Daisy cancellations
If we must cancel for reasons within our control, you will receive a full refund of amounts paid for the cancelled services, or the option to reschedule.
Food
Charming Daisy does not offer food. Cancellation terms apply to tea service, china, linens, décor, and related rental experience — not to meals or catering, which we do not provide.
Your signed booking agreement controls if terms differ. Contact us with questions.
